users of this website, www.finzly.com (the “Site”). Finzly is a North Carolina company that exists to provide innovative banking solutions to banks
the Site or when you otherwise interact with us online.
1. What Information We Collect
We respect your information and our goal is to collect as little user information as possible while still providing a quality service to you. We may
collect both Personally Identifiable Information (PII) and Non-Identifiable Data (collectively your “Information”). PII is any information which
can be used to identify you, such as, your name, mailing address, e-mail address, telephone, or other information unique to you. Non-Identifiable
Data, on the other hand, is anonymous data that cannot be used to distinguish or trace your identity, such as device IDs, or other similar data.
We manage the information in a range of ways.
Information You Give Us. We collect Information when you complete an account opening process on the application. The Personal Information collected
during these interactions may vary based on what you choose to share with us, but it will generally include the information needed to open the account.
Cookies. No information is stored in cookie.
2. How We Use Your Information
We may use your Information for various purposes, including the following:
• Completion and support of the current activity
• To respond to your inquiries, comments, feedback, or questions.
• Improvement of our products & services
3. Sharing of Your Information
None of your information is shared with any 3rd parties. We can also guarantee that this data stays in the geographic region you select in the live
agent session. All the information shared solely used by the bank’s agent to support the account opening process.
4. Data Security
A Live Agent session only shares the browser tab in which the session started, not your entire screen or any other data on your computer. We don’t
store any personal information or session data on disk; and when nothing is stored nothing can be lost, so your data is never at risk.
5. Security & Compliance
We keep your information private and secure. We use this information to complete the account opening process. Your privacy is very important to us!
Our secure servers protect your information using advanced encryption techniques and firewall technology. We employ TLS 1.3 transport security,
full audit log features, and masking of sensitive data for security and compliance. We use strong SHA-256 SSL encryption for data in transit. All
sessions are initiated with a secure web connection and deployed with a secure-first approach and monitored 24/7.
6. Children’s Privacy
Our Site and affiliated Services are not for use by anyone under the age of 18. We therefore do not knowingly collect Information from children.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware
that we have collected personal information from a child without verification of parental consent, we will take reasonable steps to remove such
information from our servers. We will not knowingly use or disclose personal information collected from children for any purpose.
unless another type of notice is required by applicable law. By continuing to use our Site or providing us with your Information after we have
in it. You should periodically check the Site and this privacy
page for updates.
8. Contact Us